Insights
Find out what’s been happening...
Global Consumer Trends 2024: A Deep Dive into Evolving Preferences
Insights
In 2024, global trends, coupled with the integration of AI, will provide a foundation for companies to adapt, innovate, and contribute positively to the evolving landscape of consumer preferences.
-
Breaking Barriers and Driving Innovation
InsightsCreate a more sustainable and equitable future.Learn more -
Creating a Sustainable Experience Value Proposition: The Path Forward
InsightsCraft an experience value proposition for your business that stands out from competitors and drives long-term success.Learn more -
Customer Experience: An Empathic Approach
InsightsHow do we utilize the power of Emotions in Customer Experience?Learn more -
7 Ways to Improve Mental Health in the Workplace
InsightsWhat can companies do to support the mental health and well-being of their employees?Learn more -
Driving Change in the Public Sector
InsightsHow is the accelerating digital transformation impacting citizen experience and service delivery in the government and public sector?Learn more -
Citizen Experience in the Public Sector: Breaking Down the Silos
InsightsBy Rami Haffar The complexity of the citizen experience: Transformation of the public sector is often perceived as a challenge. By its very nature, it […]Learn more -
Digital Start-ups and Tourism: The Emergence of Websites and Mobile Applications Enhances Travel Amidst Covid-19
InsightsBy Milan Jovancic 2021 could be the year in which the tourism industry undergoes a complete transformation. Since the outbreak of Covid-19, travelers all over […]Learn more -
Revolutionizing Passenger Experience and Airport Efficiency Through Digital Transformation
InsightsBy Mohamad El-Hinnawi There is no doubt that the experience of living with Covid-19 will change the way we experience life for a long time […]Learn more -
How Digitalization in Tourism can Empower Travellers Amidst Covid-19
InsightsBy Andrew Murphy Buyer behaviour has undergone a substantial transformation due to technological advancement; a process that’s been accelerated during the global pandemic. Pre-COVID-19, acquiring […]Learn more