Insights
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Sustainable Employee Experience: Cultivating Purpose and Impact
Insights
A sustainable employee experience fosters a culture of purpose, innovation, and resilience that benefits employees, the organization, and society.
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Three brand rules that did NOT change in the pandemic
InsightsBy Alaa Halawi As I rushed to a meeting with one of the largest retailers in the region, I was being briefed on the challenges […]Learn more -
Adapting to the Next Normal – How a Learning Culture will supercharge your organization’s ability to deliver growth
InsightsBy Miriam Kugel Organizations that win in competitive markets know that their workforce will need upskilling or re-skilling to be able to stay ahead of […]Learn more -
Building CX Resilience During COVID
InsightsBy Mohamad El-Hinnawi For the past year, COVID-19 has presented an entirely new challenge for people in every country around the world. The uncertainty stemming […]Learn more -
New Brand, New Chapter, New Metrics.
NewsBy Maya El-Haj After nine years of growing our operations and expanding our reach in the fields of experience management and capability building, New Metrics […]Learn more -
How Virtual Team Coaching Can Help Your Organization to Thrive in the Covid-19 Era
InsightsBy Elisabeth Muller With the arrival of the pandemic Covid-19, the world around us changed almost overnight. How we work and do business is one of […]Learn more -
Miriam Kugel Talks Work in the Time of Coronavirus
Insights, InterviewsNew Metrics Director Miriam Kugel is featured on the latest episode of “ASPIRAformance™ Resilience in the Time of Coronavirus” with Wael Zaki. Miriam is a […]Learn more -
New Metrics to Judge CX Awards in Dubai
Events, NewsWe are pleased to announce that our Principal Consultant Rami Haffar has been selected as a judge for the Gulf Customer Experience Awards 2020. Now […]Learn more -
New Metrics Launches Patient Experience Program in UAE
NewsWe are delighted to announce our new project with Danat Al Emarat, a world-class specialty women and children’s hospital located in Abu Dhabi. Together with […]Learn more -
Digital Marketing Institute Courses in Oman
NewsWe are thrilled to introduce our partnership with Digital Marketing Institute, the global standard in digital marketing and social selling education. For the first time […]Learn more