The Importance of Customer-Centricity in the Digital Era
Customer-centric strategies can lead to improved financial performance and bottom-line results. Satisfied and loyal customers tend to make repeat purchases, spend more over their lifetime, and become brand advocates, driving revenue growth and profitability.
How Technology is Transforming Market Research
Market research is transforming from a traditional approach into an advanced technology data-driven science.
Award-winning Medallia CX and EX Software Now Available on KSA Servers
New Metrics partners with Medallia to help organizations in KSA realize Vision 2030 objectives. Medallia, Inc, the global leader in customer and employee experience, launched on servers based in the Kingdom of Saudi Arabia on October 25th, 2021. Hosted locally to facilitate access and compliance, Medallia, in partnership with New Metrics, offers clients across the […]
