Why Employee Experience (EX)?
Organisations with the finest growth track record have created a culture that values empathy, teamwork, agility, knowledge sharing and communication.
A truly motivated and passionate workforce is central to business success: the happier the employee, the more willing they will be to perform above and beyond the minimum expectations. We work to maximise your investment in employee experience, ensuring it benefits all aspects of business and helps to deliver significant returns to your bottom line.
OUR EMPLOYEE EXPERIENCE SOLUTIONS
EVP & employer branding
Position your organisation as the employer of choice and attract the best talent in the market.
Cultural change programmes
Create a high-performance culture in line with company values.
Physical space design
Provide employees with the right space to foster communication and collaboration.
Empower employees with the right technology, automation and collaboration tools.
Employee journey mapping design and optimisation
Understand your employees’ experiences and the moments which matter to them, personalising initiatives that have real impact.
Voice of Employee programmes
Build a feedback platform to enhance employee lifecycle.
HR induction tools
Engage new employees with an effective on-boarding programme which helps them achieve maximum productivity quickly.
Learning and development
Assess your employees’ competencies and design inspiring learning experiences that are in alignment with their development needs.
Our EX Roadmap
To achieve lasting change and improved Employee Experience, your workforce needs to feel engaged with clear brand values and aligned with all areas of the business. The roadmap illustrates how we run our best practice Employee Engagement Programmes:
- Understand the strategy
- Understand objectives and goals
- Quantitative surveys
- Qualitative research
- Employee feedback
Communicate the changes
- Develop a core narrative and compelling communications campaign framework
- Embed the narrative in the business
Develop people projects
- Change programme
- Engagement journey
- EVP campaign
- HR projects
Implement people projects
- Vision, value and strategy alignment workshops
- Team building
- Leadership programmes
- Induction programmes
- Performance management
- Competency instruments
- HR process and policies
- Pulse surveys
- Measure people related KPI’s
LATEST EX ARTICLES
Leveraging the Voice of the Patient to Improve Operational EffectivenessNewsBy Mounir Mekkaoui and Dezdemona Bakiasi Danat Al Emarat Hospital, a world-class hospital in Abu Dhabi specializing in woman’s and children’s health, is leading the […]
New Metrics Receives ISO Certifications for Quality Management and Information SecurityNewsNew Metrics received full ISO 9001:2015 accreditation for having a Quality Management System which complies with international standards and ISO 27001:2013 in Information Security Management Systems. Both certifications were […]
New Metrics Adds an Industry-Leading Certification Layer to CX Academy Through CXPA’s RecognitionNewsLeaders in experience management consultancy, New Metrics, have announced becoming a Recognized Training Provider (RTP) with the CXPA (Customer Experience Professionals Association) to allow customer […]