Insights
Find out what’s been happening...
The Butterfly Effect in Customer Experience: How Chaos Theory Shapes CX and AI
Customer experience is shaped by rippling small interactions.The butterfly effect reminds us to design experiences that are personal and scalable.
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New Metrics to Judge CX Awards in Dubai
Events, NewsWe are pleased to announce that our Principal Consultant Rami Haffar has been selected as a judge for the Gulf Customer Experience Awards 2020. Now […]Learn more -
New Metrics Launches Patient Experience Program in UAE
NewsWe are delighted to announce our new project with Danat Al Emarat, a world-class specialty women and children’s hospital located in Abu Dhabi. Together with […]Learn more -
Digital Marketing Institute Courses in Oman
NewsWe are thrilled to introduce our partnership with Digital Marketing Institute, the global standard in digital marketing and social selling education. For the first time […]Learn more -
New Metrics to Host EX Workshop at OSHRM 2019
Events, NewsWe are excited to announce that New Metrics will once again take part in the annual Omani Society for Human Resource Management (OSHRM) Conference happening […]Learn more -
New Metrics to Host Hacking HR Muscat Chapter Launch
Events, NewsHacking HR Muscat Chapter is about to launch! As a company passionate about HR, New Metrics is keen to get on-board and help spread the […]Learn more -
Social Marketing Workshop Coming Soon
Events, NewsOur next open workshop on Social Marketing is now open for registrations. Rob Thurner, digital strategist and lead trainer for the GOOGLE DIGITAL ACADEMY will […]Learn more -
We’ve Moved
NewsWe are thrilled to announce that we have moved the location of New Metrics HQ. Our new office, located on the second floor of the […]Learn more -
New Metrics Becomes a Qualtrics Certified Advisory Partner
NewsNew Metrics recently took part in the Qualtrics Basecamp at the Company’s Europe HQ in Dublin. This intensive workshop marked the final step to becoming […]Learn more -
New Metrics & Capsim Bring Business Simulations to Oman
NewsAs part of the ongoing efforts to provide innovative learning and development solutions in the Sultanate, New Metrics has officially joined hands with Capsim, a […]Learn more