Our Expertise
Supporting businesses across end-to-end XM transformations, corporate change and insight engine building.
Transforming operating models to navigate market uncertainty and deliver against rapidly changing needs.
Future proofing your people through accelerated and experiential learning.
Our Insights
New Metrics Adds an Industry-Leading Certification Layer to CX Academy Through CXPA’s Recognition
News
Leaders in experience management consultancy, New Metrics, have announced becoming a Recognized Training Provider (RTP) with the CXPA (Customer Experience Professionals Association) to allow customer […]
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LinkedIn, New Metrics, and OSHRM join forces to optimize job seeker career prospects in Oman through the “Learn for A Brighter Future” initiative
NewsNew Metrics and OSHRM have joined forces to enable job seekers in Oman to take part in a comprehensive career-building learning program powered by “Opportunity […]Learn more -
Revolutionizing Passenger Experience and Airport Efficiency Through Digital Transformation
InsightsBy Mohamad El-Hinnawi There is no doubt that the experience of living with Covid-19 will change the way we experience life for a long time […]Learn more -
How Digitalization in Tourism can Empower Travellers Amidst Covid-19
InsightsBy Andrew Murphy Buyer behaviour has undergone a substantial transformation due to technological advancement; a process that’s been accelerated during the global pandemic. Pre-COVID-19, acquiring […]Learn more
Selected Clients
