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Leveraging the Voice of the Patient to Improve Operational EffectivenessNewsBy Mounir Mekkaoui and Dezdemona Bakiasi Danat Al Emarat Hospital, a world-class hospital in Abu Dhabi specializing in woman’s and children’s health, is leading the […]
New Metrics Receives ISO Certifications for Quality Management and Information SecurityNewsNew Metrics received full ISO 9001:2015 accreditation for having a Quality Management System which complies with international standards and ISO 27001:2013 in Information Security Management Systems. Both certifications were […]
Instilling a Culture of Empathy in HealthcareInsightsBy Rami Haffar Modern healthcare has a drive towards collecting and crunching data. However, unquantifiable behaviors like empathy can fall between the gaps. As processes […]