Insights

Prince Mohammed bin Abdulaziz Hospital led by Hala AlMuways is adopting an inclusive and personalized approach to patience experience focused on data-driven insights, and patient-centricity.

The Voice of the Employee (VoE) is essential for organizational success, influencing employee engagement, cultural development, and issue resolution.

From hyperautomation to the pivotal role of AI in shaping trust and security, these technology trends will redefine customer and employee experience in 2024.

Fostering customer loyalty during the festive season requires a strategic and holistic approach that extends beyond promotional activities.

Ksenia Votinova Arnaud believes that to navigate the new era of work, we need to embrace diversity, foster innovation, and prepare for the challenges and opportunities.

From the emergence of next-generation generative AI to the emphasis on employee experience and the integration of AI in education, 2024 is poised to redefine the AI trends.

From next-generation generative AI to the emphasis on employee experience and the integration of AI in education, 2024 is poised to redefine AI trends.

In 2024, global trends, coupled with the integration of AI, will provide a foundation for companies to adapt, innovate, and contribute positively to the evolving landscape of consumer preferences.

Adapting the latest employee experience trends from hybrid work models, AI integration, and upskilling to technology-driven well-being is strategic for organizational success.